Technical Support
Registered users and users who are evaluating the software may get technical support.
For technical questions, use the Email address: support@stimulsoft.com
For subscription, payment questions, use Email address: sales@stimulsoft.com
For other questions, use Email address: info@stimulsoft.com
If you have problems with our products, you may contact us through our feedback form at https://www.stimulsoft.com/en/support
If you are a registered user and you contact us for technical support, use the same Email address you used when you purchased our product. Otherwise, it will be difficult to identify you as a registered user. This can slow down our response. Please let us know when your Email address changes.
To solve your problem quickly, we need the following information:
Product name and its version;
A detailed description of the problem and how to reproduce it;
Your operating system (98, ME, 2000, XP, Vista, Window 7 etc.), its version, and the localization of established service packs;
Version of Microsoft .NET Framework or other development environment and installed service packs;
A name of your development environment and its version;
Additional information that can help us solve the problem.